INFORMATION TECHNOLOGY & COMMUNICATION

1.     What is Managing information withing and outside the organization?

Management Information is an umbrella term that encompasses all the systems and processes within an organization for the creation and use of corporate information, has meant deploying new technology solutions, such as content or document management systems, data warehousing or portal applications

2.     What is the importance of it?

Its importance stands out mainly for the business processes and practices that underpin the creation and use of information. It is also about the information itself, including the structure of information, metadata, content quality, and more.

3.     What are the new technologies that companies have to manage for communications purposes?

·        web content management (CM)

·        document management (DM)

·        records management (RM)

·        digital asset management (DAM)

·        learning management systems (LM)

·        learning content management systems (LCM)

·        collaboration

·        enterprise search

4.     Describe the role of technological discoveries throughout history.

The role of technological developments begins in developments in the 19th century, such as the telegraph and the telephone, ushered in the rapid growth of information technology in the 1960s, some companies were drawn to computer technology to handle data processing.

The technology in the 1970s people had computer terminals that had access to central information. Telecommunications in the 1980s with the development of fiber optic local area networks and satellite technology, facilitated the growth of information technology in organizations. Now there are technologies such as email voicemail internet groupware cd-rom databases teleconferences faxes and telex help to manage information.

5.     What is the importance of technologies in the globalized business world?

Technology has a big impact on business operations. The technology can bring many benefits that will help you increase revenue make and produce the goods. The main role of technology in business is to drive growth and improve operations.

 

6.     Describe the use of the technologies in the communication field.

There are multiple examples of the technologies in the communication such as the telephone, cell phones, printing, mail and computers, but the most impact on the development of societies is the internet. it is the global network that allows access to information from anywhere in the world and makes communication possible from different places without the need to be face to face.

7.     What are the Do’s and Don’ts of Electronic Communication?

Do’s

• Be active rather than reactive communicators.

• Communicate both bad news and good news about the company openly.

• Aggressively create and share good “content” to tell the company’s story

• Engage with the target audience regularly to develop good relationships and credibility.

• Treat every individual with the greatest respect

• Learn the new rules and use the new communications tools of the digital era.

Don’ts

Don’t try to hide negative information

• Don’t be self-serving by only communicating when there’s something to promote.

• Don’t ignore persistent questions being asked online.

• Don’t assume that your brand is safe simply because it’s well-known

 

8.     How have the Information & communication technologies changed the structure of business organizations?

These technologies have transformed the way of working and managing resources in the company, it has become a key element for development work to be more productive. It streamlines the communication of the company with its environment, supports teamwork. It helps to promote products in the market and increases the productivity of the company.

9.     What are the legal and Ethical implications of the use of technologies?

·        Cybercrime: It is when a criminal, user of a computer device takes advantage of the Internet and the networks in our society.

·        Legal aspects: Computer programs are protected like a literary work such as books, magazines, etc.

·        Copyright: It is the property right and you get it when you create a literary work or some software.

·        Illegal copying of programs: When a user of a computer device copies "software" or computer program is committing a theft, the unauthorized copying is illegal.

·        Piracy: The faudulent distribution of software or content that is subject to copyright is considered piracy.